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Only part of cover art transferred to itunes
https://splasmstrands.com.splasm.com/viewtopic.php?f=13&t=2743
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Author:  aeres327 [ Fri Jul 16, 2010 7:35 am ]
Post subject:  Only part of cover art transferred to itunes

I'm a newbie and this is my first use of Audiobuilder. I scanned in the coverart of the audiobook CD, saved it as a jpeg and dragged and dropped into audiobuilder where it filled the little square and looked fine
However the Artwork is not displaying correctly in iTunes. Only the top quarter of the artwork is displayed in coverflow the rest of the square is blank. I have the latest version of iTunes and the latest version of audiobuilder

Any idea whats going on? I'd be glad of some help
Thanks

Author:  Randy K. [ Fri Jul 16, 2010 10:26 am ]
Post subject:  Re: Only part of cover art transferred to itunes

Would you mind emailing us the artwork that you scanned so we can duplicate the issue here? You can send it to support@splasm.com

Thanks much!

Author:  aeres327 [ Sun Jul 25, 2010 12:51 pm ]
Post subject:  Re: Only part of cover art transferred to itunes

Dear Randy, sorry for the delay in replying, but your response was diverted to my SPAM folder and I did not see it.

The strange thing is that even though the Artwork did not display correctly in iTunes, it did display correctly on my iPod when the audiobook was synchronised.
Then I installed the latest version of iTunes and following the installation the artwork looks ok in iTunes too.
All very strange, but the issue is now resolved
Thanks a lot for your response

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