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| CBPro v. 2.5 quits unexpectedly https://splasmstrands.com.splasm.com/viewtopic.php?f=3&t=4628 |
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| Author: | Floridian [ Thu May 30, 2013 5:43 pm ] |
| Post subject: | CBPro v. 2.5 quits unexpectedly |
The first use of CBPro upgrade to 2.5 is acting up: CBPro v 2.5 quits unexpectedly after this clickstream: FILE>BACKUP> "back up" window appears > SAVE > REPLACE>spinning beachball of death appears > "CBPro Quit Unexpectedly". This result is repeatable after restart. I have the crash report if needed. How to proceed? Dave |
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| Author: | t3rockhall [ Fri May 31, 2013 10:02 am ] |
| Post subject: | Re: CBPro v. 2.5 quits unexpectedly |
You should post this up in the Checkbook Forum. I don't know how often the mods come down here. For me, Backup simply places a copy of the accounts file on the desktop. It isn't meant to "work" from there. |
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| Author: | Allan W. [ Fri May 31, 2013 10:27 am ] |
| Post subject: | Re: CBPro v. 2.5 quits unexpectedly |
Yes, please do send the crash report to us at support@splasm.com. Also, while you're at it, would you be willing to generate a System Information/Profiler report and attach it to the email as well? For that, you'll want to replicate the issue and then just after, open /Applications/Utilities/System Information.app (or System Profiler.app on later operating systems), then go to the File menu and click the 'Save...' menu item. We'll get this sorted out! |
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| Author: | Floridian [ Fri May 31, 2013 5:14 pm ] |
| Post subject: | Re: CBPro v. 2.5 quits unexpectedly |
Allan, thank you. A crash report and sys info attachment have been sent. Dave |
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| Author: | keithg [ Sat Jun 01, 2013 3:26 pm ] |
| Post subject: | Re: CBPro v. 2.5 quits unexpectedly |
Hi Dave, This turned out to be an error we made in the backup code that only affected Mac OS X Leopard users. We just released CheckBook Pro 2.5.1 with a fix. You can grab the update at http://www.splasm.com/checkbookpro/update.html. For the technically-minded, don't use a "__block" variable in a scope that'll be executed on Mac OS X 10.5 or earlier! |
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