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| Crashing after update https://splasmstrands.com.splasm.com/viewtopic.php?f=3&t=639 |
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| Author: | wiregod [ Fri Nov 07, 2008 2:52 pm ] |
| Post subject: | Crashing after update |
Checkbook Pro is crashing every time I try to start it . I sent crash report to support and waiting for them. |
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| Author: | Randy K. [ Fri Nov 07, 2008 3:58 pm ] |
| Post subject: | Re: Crashing after update |
Can you get the application to crash again, and can you run a system profile report right after the application crashes? You can send us the report by going to the Apple in the upper left of your screen, and selecting 'About this Mac...'. From there you will see a little window with 2 buttons on it. Click on the 'More Info...' button at the bottom. This will open the System Profiler application. While running System Profiler, go to the File menu and select 'Save'. This will pop up a window where you can choose where you are going to save your report. Once this is done, you can find your report where you have saved it and drag it to a new email to us. You can send it to Support@splasm.com Another helpful thing to get from you would be the preferences for CheckBook pro. You can find the preferences at the following location: /Users/[your username here]/Library/Preferences/Splasm/ |
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